At PineScriptStrategy.com, we are committed to providing high-quality educational content and services. If you are not completely satisfied with your purchase, we offer a 30-day refund period. Please read the following guidelines regarding our refund policy:
Eligibility for Refunds
- 30-Day Refund Window: You are eligible for a refund within 30 days of your purchase.
- Course Material Usage: To be eligible for a full refund, you must not have accessed more than 20% of the course material. This policy is in place to help prevent piracy of our content.
- Exceptions: If you have accessed more than 20% of the course and still wish to request a refund, we ask that you provide a valid reason. We will be happy to review your case.
How to Request a Refund
To apply for a refund, please contact us at [email protected]. Be sure to include your purchase details, and we will respond as quickly as possible to process your request.
Late or Missing Refunds
If you haven’t received your refund yet, please follow these steps:
- Check Your Bank Account: Review your bank account for the refund.
- Contact Your Credit Card Company: It may take some time for the refund to officially appear on your statement.
- Contact Your Bank: There could be additional processing time with your bank.
- Contact Us: If you’ve completed the steps above and still have not received your refund, please reach out to us at [email protected].
We aim to provide a seamless refund process, but please understand that certain delays may occur due to banking and payment processing systems.